School of Social Sciences

Tom Kwanya

Tom Kwanya

Tom Kwenya Designation Honorary Lecturer
Phone +254 733 316222 / +254 717 318853
  • PhD (Information Studies), University of KwaZulu-Natal, South Africa; 
  • MA (Communication Studies), University of Nairobi, Kenya; 
  • BSc (Information Science), Moi University, Kenya


  • 2008 – 2010 : PhD (Information Studies), University of KwaZulu-Natal, South Africa
  • 2003 – 2005 : MA (Communication Studies), University of Nairobi, Kenya
  • 1992 – 1996 : BSc (Information Science), Moi University, Kenya

Core Competency Areas:

  • Knowledge and information management, public information management, new information and communication media management, organizational communication, public relations

Recent Work Experience:

  • Dec 2012 to date
    Team Leader/Public Information Specialist, “Increased Access to Public Sector Information in South Sudan” Project – funded by the Capacity Building Trust Fund (CBTF) of the Joint Donor Team (JDT)

    Major Role
    Lead a team of international and regional consultants to implement the 14-month project developing the institutional capacity of the National Ministry of Information & Broadcasting, Government of South Sudan, to fulfil the spirit of the Right to Access of Information Bill by increasing access to public sector information. The Project specifically supports the Government Printing Press, Official Government Web site, Radio programming and Cross-cutting activities.

  • Nov 2011 – Nov 2012
    Institutional Strengthening Marketplace and Communication Advisor, FANIKISHA Project, Management Sciences for Health (MSH) – funded by the United States Agency for International Development (USAID) Kenya.

    Major Role Provide technical assistance to national level civil society organisations on communication, records and information management; support project communication and reporting; manage the vendors and customers operating in the online and offline institutional strengthening marketplace (knowledge management platform).

  • Aug 2009 – Oct 2011
    Public Information Consultant, Ministry of Information and Broadcasting, Government of South Sudan, Juba (initially on a World Bank Project)

    Major Role Collecting, creating, editing and disseminating government information through the mass media, official government web site, special events and institutional publications; supporting the establishment of the Public Information Centre and modern library; building the capacity of select members of staff of the Ministry of Information and Broadcasting in information and communication management.

  • October 2008 – July 2009
    E-Communications Manager, African Population and Health Research Centre (APHRC)

    Major Role Managing the organization’s electronic communication processes and tools including the organizational web site, Intranet, electronic bulletins, electronic newsletters; communication attaché to the Education Research Programme; writing and editing articles for print organizational publications such as quarterly magazine and annual report.

  • 2004 – 2007
    Knowledge Management Specialist, Kenya Gatsby Trust (MicroSave Project)

    Major Role Collecting, organizing, repackaging and disseminating organizational knowledge through the mass media, institutional web site, information gateways, publications and special events; managing the ICT systems; and managing the Certified Service Providers (CSP) network.

  • 2000 – 2003
    Webmaster, African Medical and Research Foundation (AMREF)

    Major Role Creating, editing and publishing corporate information through electronic media; Desktop Publishing (DTP); and Knowledge Management.

  • 1997 – 1999
    Web Designer/Webmaster, Net2000/Africa Online

    Major Role Developing web communication solutions for the companies and their clients.

Recent Consultancies:

  • May – December 2012: Developed Public Awareness and Communication strategy for the National Climate Change Action Plan in the context of Sub-Component 7: Development of a Framework for Climate Change Knowledge Management and Capacity Development for the Ministry of
  • Environment and Mineral Resources, Government of Kenya, under Arid Lands Information Network (ALIN) which was the main contractor.
  • 26 – 30 March 2012: Facilitated a one-week international training on Fundamentals of Organizational Knowledge Management hosted by the African Advanced Level Telecommunications Institute (AFRALTI) in Nairobi, Kenya.

University Teaching Experience (Adjunct Lecturer):

  • 2012 to date

    Hon Lecturer, Information Studies Programme, School of Sociology and Social Studies, University of KwaZulu-Natal

  • 2006 to date

    Adjunct Lecturer – the Department of Library and Information Studies, Technology University of Kenya; School of Journalism, University of Nairobi; Journalism Programme, United States International University (USIU); and Department of Communication, Moi University

  • Courses Taught

    Information Management, Knowledge Management, Management of Electronic Records, New Media Communication, Online Journalism, Corporate Communication, Public Relations, Psychology of Communication.

PhD Thesis Supervised:

  • Mungou, Cherotich. (2011). The role of ICTs in conflict transformation and peace building in Mount Elgon region, Western Kenya. PhD in Education, Kabarak University, Kenya. Ongoing.

MA Theses Supervised (School of Journalism, University of Nairobi):

  • Otunge, D. (2012). Awareness of and perceptions towards crop biotechnology: case study of members of the Seed Trade Association of Kenya.
  • Omondi, M. (2012). The place of public relations practice in government ministries in Kenya.
  • Kiptalam, S.C. (2011). The cell-phone gender divide: gender analysis of the uses and gratifications of the cell-phone among the Kiandutu slum residents of Thika, Kiambu County.
  • Kamiri, A.W. (2011). The role of effective communication in conflict resolution: the case of post-election violence in Kenya.
  • Nzuki, R.N. (2010). The role of Corporate Social Responsibility in sustainable community development
  • Ngare, A.W. (2010). The Libertarian Theory and the impact of blogging in Kenya
  • Muria, E.G. (2010). The impact of social media on traditional mass media functions in Kenya: a case study of the Royal Media Services Ltd
  • Anekeya, M.N. (2010). An internal Public Relations audit of Kenyan listed companies: a case study of AccessKenya Group
  • Kagendo, J.A. (2009). The influence of Kenya’s Office of Public Communications on the Public Perception of the Government of Kenya
  • Kamau, E.K. (2009). Convergence and uptake of New Media technologies in Kenya: a case study of Capital FM
  • Mulwa, M. M. (2009). Integrated Marketing Communication (IMC) and technology adoption of Safaricom M-PESA mobile phone money transfer services in Nairobi
  • Mung’ou, C. (2009). ICTs in Disaster Management: a case study of the Kenya Red Cross Society
  • Omukule, A.E. (2009). The role of Information and Communication Technology in internal and external organizational communication in Kenya’s banking sector
  • Dulo, F. (2008). Media Coverage of Women Politicians in Kenya
  • Ojuondo, G.O. (2008). The Role of Information and Communication Technology (ICT) in HIV/Aids Health Communication in Slums: a case study of Kawangware Division, Nairobi Kenya

Professional Associations Memberships

  • Kenya Library Association (KLA)
  • Public Relations Society of Kenya (PRSK)
  • Computer Society of Kenya (CSK)

Select Academic Publications:

Journal Articles

  • Kwanya, T., C. Stilwell and P.G. Underwood. 2012. Mainstreaming grey literature in research library collections in Kenya. Submitted to Libri. Queued for review.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2012. Intelligent libraries and apomediators: distinguishing between Library 3.0 and Library 2.0. Journal of Librarianship and Information Science. Published on the OnlineFirst portal
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2012. The competency index for research librarians in Kenya. African Journal of Library, Archives and Information Science 22(1):1-18.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2011. Library 2.0 versus other library service models: a critical analysis. Journal of Librarianship and Information Science 44(3):145-162.
  • Kwanya, T. 2011. Uses and gratifications of the World Wide Web among secondary school students in Kenya. African Journal of Information Sciences 3(1 ):47-67.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2010. Library 2.0 principles and Ranganathan’s fifth law. Mousaion 28(2):1-16.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2009. Library 2.0: revolution or evolution. South African Journal of Libraries and Information Science 75(1):70-75.
  • Kwanya, T. 2009. Model job analysis and description for Public Relations practitioners in Kenya.
  • International Journal of Social and Management Sciences 2(2):44-60.


  • Kwanya, T., C. Stilwell and P.G. Underwood. 2013. Library 3.0: intelligent libraries and apomediation. Cambridge: Chandos Publishing. Expected in August 2013.
  • Kwanya, T. 2009. ICT simplified: a handbook for the communication worker. Nairobi: Focus Publishers

Presentations at Conferences

  • Kwanya, T., C. Stilwell and P.G. Underwood. 2012. Technostress and technolust: coping mechanisms among academic librarians in Eastern and Southern Africa. Paper to be presented at the International Conference on ICT Management for Global Competitiveness and Economic Growth in Emerging Economies to be held in Wroclaw, Poland in September 2012.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2012. Library 3.0: intelligent libraries, progressive librarians. Paper presented at the IFLA Conference, 9-10 August 2012, Helsinki, Finland.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2012. The application of Web 2.0 tools by libraries in Kenya: a reality check. Paper presented at the SCECSAL XXth Conference hosted by Kenya Library Association on 4th-8th June 2012 venue Laico Regency Hotel Nairobi, Kenya.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2011. The potential of Library 2.0 in buttressing “prosumption” culture among researchers in Kenya. Paper presented at the 7th European Conference on Management Leadership and Governance held on 6-7 October 2011 at the SKEMA Business School, Sophia-Antipolis, Nice – France.
  • Kwanya, T., C. Stilwell and P.G. Underwood. 2010. Patron 2.0: characterization of the dotcom library user. Paper presented at the 11th DIS Annual Conference held on 2-3 September 2010 at the University of Zululand, Richards Bay, South Africa.
  • Kwanya, T. 2009. The potential of Library 2.0 for research libraries in Kenya. Paper presented at the doctoral forum of the 5th DISSAnet Conference held on 4 March 2009 at the University of South Africa, Pretoria, South Africa.